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Customers are not buying slower because attention spans are shrinking. They are buying slower because confidence in their own judgement has weakened. This article explains customer decision confidence, why shoppers hesitate to buy, and what retailers must do to reduce decision risk and increase conversions.
Join the IGU Network, a place for leaders who believe retail is still human.
Expect essays, emotional frameworks, and field-tested strategies that help you think deeper and act smarter.