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IGU Global logo – Emotionally intelligent retail and brand consultancy founded by Nick Gray in Sydney.
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IF YOUR BRAND
IS THE ANSWER...





WHAT'S THE
QUESTION?

"We help build emotionally intelligent brands,
customer experiences, trust & feeling in an AI-powered world."

JOIN THE "IGU" NETWORK

Emotion is the most powerful strategy in business.

Join 500+ founders, brand leaders, and creatives rethinking the role of emotion in retail.

No spam. No noise. Just clarity and emotional intelligence in your inbox once a month.

 "BLOG POSTS" 

 "ABOUT US" 

We help retail brands and businesses grow from the inside out by aligning your business ethos with human emotion and AI-era readiness, creating deep trust, true loyalty, and living, breathing allegiance.

IGU Global is more than a consultancy, we’re an embedded strategic partner, fluent in culture, sharp in commerce, and grounded in emotional clarity.

We decode the invisible drivers behind your people and customers to build machine-trusted, human-loved brands that stand the test of time and transformation.

 "SPEAKING" 

Nick Gray, founder of IGU Global, is a recognised voice in the evolution of modern retail. His talks challenge convention and equip audiences with fresh frameworks around emotional branding, customer psychology, and AI-era leadership.

Whether delivering a keynote or leading an executive session, his insights land with clarity, conviction, and practical power, helping leaders navigate the shift from attention to trust.

 "OUR SERVICES" 

Through immersive workshops and strategic advisory, we help teams rewire how they think, lead, and build, bridging business ambition with human behaviour.

From decoding emotional drivers to designing AI-trust strategies, our advisory work creates alignment across leadership, teams, and customers. We bring clarity to complexity, culture to commerce, and emotional depth to strategic growth.

25+ YEARS SHAPING GLOBAL RETAIL AND BRAND CULTURE

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 WHAT OUR CLIENTS SAY ABOUT US 

Claire Brooks, MI

"We came for the results but stayed for the person."

Before we met Nick, we were throwing everything at the wall, hoping something would stick, wasting time, money, and energy without a clear direction.

Six months later, Strictly has never been more focused. Nick has brought structure, strategy, and purpose to our brand, elevating everything from operations to audience engagement. His leadership has been a game-changer.

Now, we're proud to have Nick represent STRICTLY as Acting GM both here and globally. Your support is unconditional, and we wouldn’t be here without you. Here’s to the next chapter.

 "STRICTLY"

IGU Global – Emotional Intelligence for the AI Age of Retail

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