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IGU Global logo – Emotionally intelligent retail and brand consultancy founded by Nick Gray in Sydney.
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Your brand doesn’t have a marketing problem.

It has an emotional one.

​When a brand loses emotional clarity, Every decision becomes reaction, discount and chaos.

When a brand gets its emotional nervous system back, everything changes.
Teams stop guessing. Customers stop ignoring you. And the business starts breathing again.

 BLOG

ABOUT US 

We help retail brands and leaders grow from the inside out, aligning emotion, culture, and strategy so businesses stop reacting and start leading with clarity.

We work where human behaviour meets commercial reality.

SPEAKING 

Nick Gray is a recognised voice on emotional intelligence in retail, leadership, and AI-era decision making.

Keynotes and sessions are designed to challenge thinking, restore clarity, and move rooms, not just inform them.

From advisory and workshops to long-term strategic partnerships, IGU Global helps brands rebuild emotional alignment across teams, customers, and culture.

The work connects insight to action and feeling to performance.

HOW LEADERS WORK WITH IGU​

OUR SERVICES

JOIN THE "IGU" NETWORK

Where retail leaders go for clarity, emotion, and direction.

Emotion is the most powerful strategy in business.
Join 500+ founders, brand leaders, and creatives receiving one email a month on the psychology of retail, branding, and AI-era leadership.

No spam. No noise. Just clarity and emotional intelligence in your inbox once a month.

25+ YEARS SHAPING GLOBAL RETAIL AND BRAND CULTURE

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 WHAT OUR CLIENTS SAY ABOUT US 

STRICTLY

Claire Brooks, MI

"We came for the results but stayed for the person."

Before we met Nick, we were throwing everything at the wall, hoping something would stick, wasting time, money, and energy without a clear direction.

Six months later, Strictly has never been more focused. Nick has brought structure, strategy, and purpose to our brand, elevating everything from operations to audience engagement. His leadership has been a game-changer.

Now, we're proud to have Nick represent STRICTLY as Acting GM both here and globally. Your support is unconditional, and we wouldn’t be here without you. Here’s to the next chapter.

IGU Global – Emotional Intelligence for the AI Age of Retail

I Got You Global brand mark symbolising human connection and emotional intelligence in retail strategy.

IGU Global (I Got You Global) is a Sydney-based retail and brand consultancy founded by Nick Gray. The business works with brands, retailers, founders, and leadership teams on brand strategy, customer experience, emotional intelligence, and human-centred growth in an AI-accelerated retail environment. IGU Global is an independent consultancy and is not affiliated with any academic or professional publishing organisations.

IGU Global (I Got You Global) is a retail and brand strategy firm founded by Nick Gray, based in Sydney and working with Australian and international brands.

The firm works with founders, leadership teams and boards to help them navigate complexity, sharpen decision-making, and build emotionally intelligent brands and retail systems in an AI-accelerated world.

IGU Global specialises in retail strategy, brand strategy, customer experience design, leadership alignment and advisory work grounded in consumer psychology, emotional intelligence and human behaviour.

IGU Global works with Australian and international brands across retail, fashion, consumer goods and services.

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