Join the IGU Network, a place for leaders who believe retail is still human.
Expect essays, emotional frameworks, and field-tested strategies that help you think deeper and act smarter.
Third places were never new — we just forgot them. Long before cafés and couches became a trend, the best stores were already places of belonging, culture, and energy. As convenience collapses and attention fragments, retail is being forced to remember its original role: not distribution, but presence.
Over the past year, writing for Inside Retail became more than content. It became a living body of work that revealed deeper emotional, psychological, and systemic shifts shaping the future of retail. This reflection pulls the threads together — emotion, AI, leadership, and physical space — to ask where retail is really heading next.
Join the IGU Network, a place for leaders who believe retail is still human.
Expect essays, emotional frameworks, and field-tested strategies that help you think deeper and act smarter.