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The Mindsets Defining 2026
The behaviours shaping 2026 aren’t reactions anymore — they’re emotional architectures. From Baby Boomers to Gen Alpha, each generation is responding to a world of permanent disruption in radically different ways. This article maps the emotional mindsets defining 2026 and explains why emotional consistency, not speed or scale, will be the true competitive advantage for brands and retailers.
Nov 4, 20258 min read


Nike’s Return to Amazon.
Nike’s return to Amazon is more than a distribution shift — it’s a strategic reset revealing what power, pricing, presence and cultural relevance really mean in 2025.
May 27, 20255 min read


CASE STUDY: SNOWSCENE X IGU GLOBAL
How IGU Global helped Snowscene transform a family snow business into an emotionally intelligent flagship built around clarity, storytelling, and human-centred retail design — driving record growth in just six months.
Apr 11, 20254 min read


The Principles to Ethically Influence
Influence in retail isn’t about tricks — it’s about understanding how humans actually think and feel. This article breaks down six psychological principles retailers can use ethically to build trust, deepen emotional resonance, and create customer experiences that move people, not manipulate them.
Mar 25, 20255 min read


Data Is Power - But Only When You Earn It.
Retailers can no longer take customer data for granted. Today, data must be earned through trust, value, and emotional relevance. This article explores how brands like Nike do it right, why data alone is never enough, and how retailers can balance analytics with human insight to build loyalty and long-term growth.
Mar 5, 20255 min read


Why Influence is Going Offline.
Consumers are burnt out from constant digital noise. Privacy, exclusivity, and offline discovery are becoming the new status symbols in retail. Brands that master digital discretion and real-world influence are winning trust, loyalty, and cultural power. This is the quiet shift reshaping modern retail.
Feb 25, 20255 min read


Setting the P.A.C.E. in Retail
Retail isn’t about products anymore—it’s about purpose, emotion, and clarity. The P.A.C.E. Framework helps brands define why they exist, activate that purpose across every touchpoint, use technology intentionally, and build a culture that customers can feel. This is how modern retailers build trust, loyalty, and long-term relevance.
Nov 18, 20244 min read
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